Ordering: At Eldridge, all merchandise is strictly first quality. Items in stock are shipped within 72 hours. Items out of stock are backordered and billed at the time of shipping. Please note, items denoted by a * are special order items only and cannot be returned. Please allow 4-6 weeks for any special order items to arrive. New Jersey State residents will be charged the applicable sales tax after shipping charges are added.

Return Policy: You may return any item for an exchange, refund, or a credit to your charge account less actual shipping and handling charges incurred by Eldridge Textile Company. All returns must be accompanied by a Return Authorization (RA) number. To obtain an RA number, please call Customer Service at 800-635-4399 between the hours of 9:00 AM and 5:30 PM EST or e-mail your request to custserv@eldridgetextile.com. Note: We do not charge a re-stocking fee. Items must be returned in their original packaging, within 30 days of delivery, with a copy of your receipt to ensure proper credit. We cannot accept returns of items that are used, laundered, soiled, or cut fabrics sold by the yard. Items that are special order are not returnable. Health regulations do not permit us to accept open packages of sheets or pillowcases for credit or refund. Ship returns prepaid and insured to the address indicated in the Return Authorization. Please write your RA number clearly on the outside of the package. Items returned without an RA number will be refused.

Internet Orders: You may order direct through our Internet site 24 hours a day, year round. All Credit Card transactions are encrypted and cannot be monitored by a third party. We utilize 128 bit encryption to insure your security and privacy. Items denoted by a * are special order items only and cannot be returned. Please allow 4-6 weeks for any special order items to arrive.

Swatch Request: Fabric Swatches are available for most patterns. Please email our Customer Service Department, include the pattern name and your mailing address.

How to Place an Order:

• Internet Service: Order over the Internet, fast, safely.
• By Telephone: In the Continental United States call toll-free, 1-800-635-4399 Mon through Fri 9:00 am - 5:30 pm EST.
• In Canada, elsewhere, and in the New Jersey area, call 732-544-4500.
• FAX: Send your order to our fax line, 732-544-4555 using our printable form
• By Mail (Check/Money Order/CC): Eldridge Textile Company, 22 Meridian Road #3, Eatontown, NJ 07724
• Make checks/money orders payable to Eldridge Textile Company. Please do not send cash. Sorry, no COD's.

How to Reach Us - Questions and Inquiries:

• By Telephone: 732-544-4500 Mon through Fri 9:00 am - 5:30 pm EST.
• By Mail: Eldridge Textile Company, 22 Meridian Road #3, Eatontown, NJ 07724
• Email the Customer Service Department and we will reply promptly.

Shipping Charges-Continental US Only (48 States)
FREE SHIPPING ** on all orders over $200.00 via U.P.S. Ground Delivery within the continental United States (excludes International, Hawaii, and Alaska orders). You will not receive Free Shipping on your order if cancellations or returns reduce the total amount purchased to less than $200.00. Actual freight charges will be applied to all shipments where returns reduce the amount purchased to $200.00.

Division	U.P.S. Ground Service
Orders up to $40.00	$7.95
From $40.01 to $69.99	$9.95
From $70.00 to $99.99	$10.95
From $100.00 to $149.99	$13.95
From $150.00 to $199.99	$16.95
From $200.00 to $299.99	$18.95 **
From $300.00 to $399.99	$22.95 **
From $400.00 and over	6% of order total **

** Free Shipping on all orders over $200.00 via U.P.S. Ground Delivery within the Continental United States. You will not receive Free Shipping on your order if cancellations or returns reduce the total amount purchased to less than $200.00. Actual freight charges will be applied to all shipments where returns reduce the amount purchased to $200.00.

Priority Mail, 2nd Day Air charges to Alaska, Hawaii, and Puerto Rico shipping and handling will be charged on actual weight of carton.

Canadian and other deliveries: Please call for additional shipping charges.

International orders must meet a minimum of $100.00 to qualify for international shipment.

International Information: We will not ship merchandise to a domestic location with an international billing address. Please call for additional information. International shipments must meet $100 minimum.

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